Effective Communication Skills

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Recognizing  and Understanding Communication Styles 1. What is Communication? 2. Passive Communication 3. Aggressive Communication 4. Passive-Aggressive Communication 5. Assertive Communication Verbal Communication 1. What Makes Up Verbal Communication? 2. How to Use Verbal Communication Effectively Nonverbal Communication 1. Defining Nonverbal Communication 2. Why is Nonverbal Communication Effective? Communicating in Writing 1. Using Written Communication ultivating Conversational Skills 1. The Importance of Good Conversational Skills 2. Active Listening 3. Be an Engaging Speaker Group Communication 1. The Basics of Group Dynamics 2. Group Interaction and Communication 3. How to Be Effective in Groups 4. Miscommunication Communications Technology 1. Modern Technologies 2. Benefits of Communications Technology 3. Drawbacks of Communications Technology Cultural Aspects of Communication 1. What is Culture? 2. Working in a Global Community Disagreements and Conflicts 1. Is Conflict Always Bad? 2. Avoiding Conflict 3. Fostering Healthy Conflict 4. Conflict Resolution Negotiation 1. What is Negotiation? 2. Compromise 3. Considering Everyone’s Needs 4. When Negotiation Fails

Course Features

  • Lectures 0
  • Quizzes 0
  • Duration 24 hours
  • Skill level All levels
  • Language Arabic
  • Students 3
  • Assessments Self
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